Caterpillar dealer Thompson Tractor Co., Inc. goes live on NAXT to connect its 1,250 people, machines, and expertise to ensure a better customer experience.
Miami, Florida – July 28, 2017 – XAPT Corporation, the developer of NAXT – Microsoft Dynamics for Equipment Dealers solution, is pleased to announce the successful Go-Live of its fully integrated Dealer Management Solution on Microsoft’s Dynamics platform at Thompson Tractor Co., Inc. NAXT, a solution exclusively developed for equipment dealers, will now allow Thompson Tractor to better plan and manage business operations throughout its 4 divisions and 27 locations in Alabama, northwest Florida, and Georgia.
Celebrating 60 years as a CAT dealer, Thompson Tractor now employs 1,250 people and provides a wide variety of equipment products and services to various industries like forestry, general construction, government, landscaping and mining. In reaction to the growing demands of their business and customers the company decided to digitally transform all areas of their business and deploy a solution which will ensure that they grow and succeed on Microsoft’s business platform.
NAXT integrates all departments of Thompson Tractor from finance, parts, sales, rental, service, power systems, purchasing, HR and IT providing real time data on all aspects of the business. The go-live at Thompson Tractor is the culmination of the hard work, determination and dedication of both the Thompson Tractor and XAPT teams. The smooth cooperation between the two companies will continue by supporting, upgrading, and enhancing the system with additional functionality.
With NAXT, Thompson Tractor deployed a system with more than 700 built-in equipment dealer specific processes. This baseline of industry practices allowed Thompson the choice to either implement or enhance a standardized process, thus significantly reducing project risks and costs.
Matt Serotsky, ERP Project Manager at Thompson Tractor Company, commented “All of the hard work from the dealers that preceded Thompson on XAPT’s NAXT platform truly made a huge difference. Those efforts led to the development of XAPT’s pre-configured solution which allowed our project to finish on budget and within the agreed timeframe. A big thanks to all those involved from XAPT and Thompson’s extended ERP Team throughout the dealership”.
“We are pleased to partner with Thompson Tractor on this important initiative; working with the Thompson team has been a great experience. Thompson Tractor go-live was yet another non-event go-live that was performed with precision by the Thompson Tractor team and XAPT” – said Chris Wittusen, VP Professional Service at XAPT Corporation.
NAXT integrates all departments on one Microsoft platform from finance, parts, sales, rental, service, power systems, purchasing, HR and IT providing real time data on all aspects of the business.
About Thompson Tractor
Founded by Hall W. Thompson in 1957, the Company is headquartered in Birmingham, AL. The company specializes in sales and service of Caterpillar products, including earthmoving, construction and materials handling equipment, along with diesel engines used for electric power generation, on-highway and marine propulsion applications. Thompson Tractor Company provides a diverse array of products and services to customers in its service territory through four divisions: Thompson Tractor Company, Thompson Power Systems, Thompson Lift Truck Company, and The Thompson Cat Rental Store. http://www.thompsontractor.com
About XAPT Corporation
At XAPT we are working with Equipment Dealers all day long, all year long. This is at the core of our company, employing hundreds of professionals around the globe with one focus – providing the leading dealership solution for equipment dealers and manufacturers. We work closely with Microsoft to utilize all capabilities of Microsoft Dynamics 365 and of Azure and its services, such as Artificial Intelligence, Machine Learning, Big Data analytics and many more to help the digital transformation of our customers. We serve dealers around the world with offices in U.S., Canada, Europe, China, Philippines and Australia and with partners in several other regions.
To learn more about our solution for Equipment Dealers visit https://www.xapt.com
NAXT and the NAXT logo are registered trademarks of XAPT Corporation in the United States and in other countries.